“The STAR Center prides itself on being modern, flexible, and customer focused, KbPort clearly shares our philosophy.”
— Christopher Strother, MD
The mission of Icahn School of Medicine at Mount Sinai’s Division of Simulation is to provide realistic patient encounters in a risk free environment to enhance emergency medicine resident, medical student, physician assistant, and nursing education. The simulations are performed the HELPS center (Human Emulation, Education and Evaluation Lab for Patient Safety and Professional Study) occupying 1,600 square feet of space with two video linked conference rooms and two fully functional simulation rooms with adult, pediatric, and infant simulators in the Anesthesia department.
The emergency medicine residents participate in monthly simulation conferences in case based format followed by a debriefing and evidence based didactic session. Emphasis is placed on team building skills, leadership and communication, procedural competency, and medical management. Simulation is also built into the mandatory fourth year medical student sub-internship in emergency medicine to allow students the opportunity to manage acute medical and trauma resuscitations on their own. Current simulation research in the department includes the areas of pediatric simulation and resuscitation and the development of resident assessment tools. The division has also begun a senior resident specialty track in simulation and education for residents interested in a career in education
“The Mount Sinai Emergency Department Simulation Teaching and Research Center (ED STAR) opened in May 2014. KbPort was an integral part of opening our center. As we were building from the ground up and working on a very limited budget we needed flexibility and creative solutions. KbPort’s ability to customize their product to match both our needs and our budget set them apart from anyone else. They had a clear understanding of the technology of both the software and the hardware; from mannequins to cameras they knew what they were doing. Having to work with only one vendor to do everything: the cameras, sound, and software was a huge advantage as clearly all the parts have to work together and we only had to speak with one company to get it all done. Another point that set them apart was their software’s ability to work with ALL of our mannequins, regardless of manufacturer or even age. Our oldest mannequins still work well with their software. They were honest and flexible with us in designing our system and at no time tried to up-sell us or bait and switch us with more expensive products like some companies did.
We’ve been extremely pleased with the product after installation as well. Customization, even after installation is maximal. We’ve been able to easily add televisions, devices, and computers into the recording stream, capturing not only the mannequin events and the cameras, but our videos and photos used in a session as well. KbPort’s team has been quick to communicate and respond to our need. Their ability to work with our technical team and immediately address and usually fix any concerns we have has been outstanding. They are a small company, and you get to know them quickly and they treat you like a valued customer right from the start. We feel appreciated and valued by their company, even though we are a small lab with a modest budget. Deciding on a company last year to install our audio-visual simulation software was difficult, recommending one is easy now. KbPort was clearly the right decision for the STAR Center. The STAR Center is a small simulation center that prides itself on being modern, flexible, and customer focused, KbPort clearly shares our philosophy.”
— The Star Center Team
Christopher Strother, MD
Andreea Nemes, MD