Individuals will need to be provided with a new license key. Upon logging in with an expired account, they will be asked to provide their new license key for access to the current SimEMR® subscription. NOTE: All user email/password information is stored.
Support will remotely access the machine and push a back-end update to resolve the issue. In the event that Support cannot do this, Engineering will be notified and they will need to evaluate root of problem and rectify ... Not a very intense / long process. This may require access to another ETC / SSH
In the event of faculty turnover, you can revoke licenses from individuals no longer in the facility, effectively revoking their access to the platform. Doing so will regenerate a string of characters to be used for a new license key. Provide this key to a new user to complete the registration process. The same applies
The Archiver™ has the ability to automatically delete successfully-synced videos. To enable or disable this feature, navigate to the system settings icon and select [System Settings]. Under the Archiver tab, select [Sync Options]. Choose whether or not to automatically delete synced videos and then select [Save].
ETCs do not synchronize event and flag information between one another. You will need to create the lists on each ETC device in use.
Contact your IT department. Your IT specialist will need to create an email address on your facility domain to be used as the sending address to the recipients. To populate this information, access your Archiver™ and navigate to the system settings icon. Click [System Settings]. Under the System Settings tab, select [Email]. Enter user email
No. Our software eliminates the need for additional hardware, such as Crestron or AMX.
No. KbPort™ Simplicity™ solutions do not require annual licensing or maintenance fees.
Yes, KbPort™ offers the Technology Management Plan™ ("TMP") to manage and support your purchase. We designed the TMP to support your center as well as to provide you with a care plan that fits your budget and needs. Unlike traditional warranties, KbPort™ TMPs provide tangible long-term value as they are crafted specifically to mitigate technology
Yes. KbPort™ has the most environmentally-friendly system available, utilizing patented software that eliminates hardware required in typical simulation environments. Compared to other systems, KbPort™ Simplicity™ solutions offer reduced costs, space, heat, and man hours by an estimated 60%.