Make sure your browser is up-to-date. We recommend using the KbPort™ browser. To download the browser, navigate to system settings in your ETC™, and click the Advanced Settings tab. Next click [Downloads] on the left menu. Under KbPort™ Browser, select the Windows link. After installing the browser, open it and navigate to [About]. Select [Plugins]

Turn off the cabinet (if applicable as SimCabRx™ mini does not have a power switch). Next, unplug the USB cable from the AIO computer and wait 30 seconds before reattaching the USB cable. Then power the cabinet on (if applicable), which will effectively reset the connection from the cabinet to the AIO. NOTE: In rare

Sign into v2.simemr.com using your Lab Coordinator credentials. From the navigation panel on the left, select [Manage Subscriptions] and then [Manage Subscription]. All license keys for your agency will be displayed, along with the associated role for each license key (Learner, Instructor, Lab Coordinator). Select an unclaimed key, with the appropriate role, then copy the

Customers with an active Support Plan can contact KbPort™ Support to receive access to the most recent offline update software.

This issue is related to Gaumard Vitals™ Patient Monitor software and was corrected in the most recent release from Gaumard. To correct this issue, update your Gaumard Vitals™ software.